Consumer Lab. is an interim management, consulting and coaching company specialized in transformation in the experience economy and digital era.
Digital transformation is not about technology, it is about strategy and new ways of thinking in the Experience Economy. Transforming for the digital age requires your business to upgrade its strategic mindset on 4 pillars and Consumer Lab. can help you to transform ...
We transform the way
You engage with your customers
Deliver personalized, rich, connected experiences to your customers, inspiring and driving loyalty along every step of the customer journey. Engage your customer by focusing on a seamless shopper experience across total marketing, customer service and merchandising. Understand their behaviour, attitude and motivation by turning data into insights.
We transform the way
you connect and develop your people
Enable your employees to keep up with your fast-moving customers, efficiently collaborating to quickly meet customer needs with agility. Empower your teams to perform at their best though training, coaching and development that is available anytime, anywhere and tailored to your unique business needs.
We transform
the way you value your products
Gather information about the use of the products you design or sell, design innovative features, design innovative ways to display, and work collaboratively to improve the experience. Transform your strategy of experience marketing.
We transform the way
You optimize your Business
Improve your interaction with partners by focusing on consumer journey, omni-channel experience. Increase the flow of information across your entire business operations, keep your business processes synchronized. Optimize your category management and prioritize your partnerships and investments.

CONSUMER LAB. founding member of
Morphosis is a partnership of experts specialised in transformation. Together, we develop, implement and apply the strategy needed to raise brand loyalty in a world where consumers are in control.
Business Designer

Avenue Louise, 523

Let's make awesome things, together.